WinWin KYC & AML Policy

The platform applies KYC and AML procedures to verify user identity, prevent fraud, and combat financial crime. These measures guarantee:

• Fair play for all participants
• Protection of user safety and personal data
• Transparency in all account operations
• Full compliance with regulatory requirements in Bangladesh

Every new user must complete identity verification before accessing platform features. Document submission may include the following categories:

• Government-issued photo identification (passport, national ID card, or driving licence)
• Proof of residential address (utility bill, bank statement, or government correspondence)
• Payment-method ownership confirmation (card images, wallet screenshots, or bank verification)

All documents must display current information and match the registered account holder details.

The platform implements comprehensive controls to prevent money laundering and detect illegal activity. Security measures include:

• Continuous transaction monitoring and activity analysis
• Automated detection rules for unusual patterns
• Enhanced due diligence for high-risk events or large transfers
• Reviews of irregular or significant financial movements
• Risk scoring based on user behaviour and transaction history
• Sanctions screening and politically exposed persons (PEP) checks
• Reporting to competent authorities when legal obligations require disclosure

These protocols ensure account protection and maintain platform integrity.

The platform prohibits specific actions that undermine KYC and AML safeguards. Restricted conduct includes:

• Operating multiple accounts under different identities
• Submitting forged, altered, or stolen documents
• Attempting to launder funds through betting or deposits
• Manipulating platform systems or exploiting technical vulnerabilities
• Sharing, selling, or transferring account access to third parties
• Using payment instruments not registered in the account holder’s name
• Misrepresenting identity or providing false personal data

Violations trigger immediate review and enforcement action.

Failure to meet KYC or AML requirements results in enforcement measures. The platform may impose temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and updated information during registration and verification. Account holders are required to complete ID verification within requested timeframes and respond promptly to requests for additional documents. Payment methods must belong solely to the registered user, and any suspicious activity observed on the platform should be reported immediately. Maintaining current contact details ensures efficient communication regarding security matters. Cooperation during enhanced due diligence reviews helps protect both the user and the broader community.

The platform upholds fair play and transparency to protect users and maintain a safe environment. These principles include:

• Adherence to KYC and AML standards across all operations
• Confidentiality and protection of personal data submitted during verification
• Ongoing monitoring for suspicious activity and irregular patterns
• Prevention of manipulation, cheating, and unfair behaviour
• User support on account protection and responsible gaming matters
• Shared responsibility between the platform and users for security
• Equal conditions and regulatory requirements applied to all participants

These commitments ensure transaction monitoring, user safety, and regulatory compliance in Bangladesh.