WinWin Privacy Policy

WinWin collects personal information necessary for account registration, identity verification, payment processing, and service delivery. The types of data collected include:

• Full name, date of birth, and contact details
• National identification or passport numbers for verification purposes
• Payment method information and transaction history
• Device identifiers, IP addresses, and browsing behaviour
• Communication records and customer support interactions

All personal information is protected through technical and organisational measures, including encryption protocols, secure servers, access controls, and regular security audits. Users retain the right to access, correct, or request deletion of their data at any time by contacting customer support. The platform complies with applicable data protection laws in Bangladesh, including provisions related to financial transactions and digital services. Unauthorised access or misuse of personal information is strictly prohibited and subject to legal action.

Personal data collected by WinWin is used exclusively for legitimate business purposes. The primary uses include:

• Account creation, authentication, and management
• Processing deposits, withdrawals, and financial transactions
• Verifying user identity to comply with regulatory requirements
• Improving platform functionality and user experience
• Conducting statistical analysis and service optimisation
• Sending promotional offers, updates, and service-related communications
• Preventing fraud, money laundering, and other unlawful activities
• Responding to legal obligations and regulatory inquiries

All processing activities are conducted in a lawful, fair, and transparent manner. Users may opt out of marketing communications at any time without affecting their access to core services. The platform does not sell or rent personal information to external parties for commercial purposes.

Users have the right to access, review, and update their personal information through their account settings or by contacting customer support. Requests for data correction or deletion are processed within a reasonable timeframe, subject to legal and regulatory retention requirements. By using WinWin services, users consent to necessary security checks and the processing of payment information by authorised third-party payment providers. These providers adhere to strict confidentiality and security standards to protect user data during financial transactions. The platform maintains records of all data access requests and ensures that user rights are upheld in accordance with applicable laws.

WinWin services are intended exclusively for users aged 18 years and above. The platform does not knowingly collect or process personal information from minors. Due to the online nature of the service, the operator cannot independently verify the age of all users without proper identification documents submitted during registration. Parents or legal guardians who discover that a minor has provided personal information to the platform should contact customer support immediately. Upon verification, all data related to the minor will be permanently deleted from the system. The platform reserves the right to request additional age verification documents if there is reasonable suspicion that a user may be underage.

Personal information collected by WinWin may be transferred to and processed in jurisdictions outside Bangladesh where the platform’s partners, service providers, and technical infrastructure are located. By using the services, users consent to such international transfers. All third-party processors are contractually bound to maintain confidentiality and implement appropriate safeguards to protect user data in accordance with international standards. The platform ensures that data protection levels in recipient countries are adequate and that transfers comply with applicable legal frameworks. Users acknowledge that data protection laws may differ across jurisdictions, but WinWin remains committed to upholding the highest standards of privacy protection.

This disclaimer may modify the scope, interpretation, or application of the rules outlined in this Privacy Policy. The provisions herein become binding upon the user’s acceptance of the policy, which may occur through electronic signature, affirmative acceptance during registration, or continued use of the services after policy updates. Users are responsible for reviewing this document periodically to stay informed of any changes. The platform reserves the right to amend this policy at any time to reflect legal, operational, or regulatory developments. Continued use of WinWin services following such amendments constitutes acceptance of the revised terms.

WinWin uses cookies and similar tracking technologies to enhance user experience and improve website functionality. Cookies are small text files stored on a user’s device that collect information about browsing behaviour, preferences, and interactions with the platform. The purposes of cookie usage include:

• Collecting statistical data on website traffic and user engagement
• Analysing user behaviour to optimise content and features
• Personalising the user experience based on preferences and activity
• Facilitating secure login and session management
• Supporting advertising and promotional activities

Cookies are typically retained for a period of one year unless manually deleted by the user. Users may adjust their browser settings to refuse cookies, though this may limit access to certain features or functionality. The platform does not use cookies to collect sensitive personal information without explicit consent.

By accessing or using WinWin services, users signify their full acceptance of this Privacy Policy and consent to the collection, processing, and use of their personal information as described. The version of the policy in effect at the time of use prevails over any prior versions. Users who do not agree with the terms of this document should refrain from using the platform. Continued access to or use of the services constitutes ongoing acceptance of the policy and any subsequent amendments. The platform recommends that users review this policy regularly to remain informed of their rights and obligations.

WinWin may share personal information with third-party service providers, business partners, legal authorities, or other entities under specific circumstances. These circumstances include:

• Compliance with legal obligations, court orders, or regulatory requests
• Resolution of disputes, enforcement of agreements, or protection of legal rights
• Performance of contractual obligations with payment processors, identity verification services, or technical support providers
• Prevention of fraud, money laundering, or other unlawful activities

Where third parties are listed on the website or in related documentation, users are informed of the purpose and scope of data sharing. If not explicitly listed, WinWin will provide notification of the intended use before sharing occurs. By providing personal information, users consent to such disclosures as necessary for service delivery and legal compliance. All third parties are required to adhere to strict confidentiality and data protection standards.

The WinWin platform may contain links to third-party websites, applications, or services that operate under their own privacy policies and terms of use. These external sites are not under the control or responsibility of WinWin, and the platform does not endorse or assume liability for their content, practices, or data handling procedures. Users are advised to exercise caution when navigating to external sites and to review the privacy policies of those platforms before providing any personal information. WinWin is not responsible for the collection, use, or disclosure of data by third-party websites accessed through links on the platform.