Responsible Gaming

At WinWin, your wellbeing comes first.

Gambling should be fun, safe, and under your control.

You can set limits, take time-outs, or self-exclude at any moment.

Real-time tools, activity statements, and reminders help you play responsibly.

These protections serve players across Europe, America, and Asia.

WinWin responsible gaming banner: limits, time-outs, self-exclusion, real-time tools, reminders, and global protections.

Basic Principles of Responsible Gaming

Gambling always carries the risk of losing money. Plan your play and protect your budget. WinWin offers tools that help you stay in control.

  • Treat betting as paid entertainment, not a way to make money.
  • Set a spending limit before you start and stick to it.
  • Use deposit, loss, and wager limits in your account.
  • Set session time limits and turn on reality checks.
  • Do not chase losses or try to recover quickly.
  • Keep gambling separate from essential funds and bills.
  • Review activity statements to learn your patterns.
  • Avoid gambling when tired, stressed, or under the influence.
  • Keep minors away from your devices; gambling is for 18+ or the legal age in your country.
  • Follow local laws and our policy; some products may be restricted in your region.

How to Recognize Betting Addiction?

Gambling problems can develop gradually. Watch for warning signs and act early.

  • Thinking about gambling most of the day.
  • Needing higher stakes or longer sessions to feel the same excitement.
  • Chasing losses after a bad session.
  • Hiding betting from family or friends or lying about it.
  • Skipping work, study, or hobbies to keep playing.
  • Using gambling to escape stress, anxiety, or low mood.
  • Borrowing money or selling items to fund play.
  • Making repeated failed attempts to cut back or stop.
  • Feeling irritable, restless, or unable to sleep when not playing.
  • Missing payments or facing debt due to gambling.

Gambling addiction is a serious health condition that needs attention and support.

How to Deal with Betting Addiction?

Help is available and recovery is possible. Use practical tips to regain control and reduce harm.

  • Set deposit, loss, and time limits before you start any session.
  • Activate reality checks and session reminders.
  • Take a short time-out or a longer cooling-off period when urges feel strong.
  • Request self-exclusion; WinWin can block your access for defined periods.
  • Ask our team to close products that trigger risk, such as casino or live betting.
  • Remove saved payment methods and delay deposits using a 24-hour pending period.
  • Install gambling-blocking software on all devices.
  • Share your plan with someone you trust and ask for support.
  • Complete a self-assessment in your account and track progress.
  • Speak to professionals; WinWin support can connect you to local services.

Resources for Getting Help

Independent organizations provide free, confidential support. Choose services in your region for advice, counseling, and useful tools.

Customer Support

If you feel at risk, contact WinWin Support for confidential assistance. Our team can guide limits, blocks, and access to help in Europe, America, and Asia.

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